Shipping
Standard shipping is 3-5 business days in the U.S. Expedited options are available at checkout.
Help for every routine.
Setup guidance, shipping details, warranty, and returns in one place.
Returns
You can request a return within 30 days. Reach out and we will guide you step by step.
Warranty
Covered against manufacturing defects for 12 months from purchase date.
Checkout help
Checkout is hosted by Shopify with Stripe as processor. If you hit an issue, contact our team and we will respond quickly.
Frequently asked questions
How long does setup take?
Most families are ready in under 10 minutes. Every order includes a quick-start guide.
Can I return a set if it does not fit our routine?
Yes. We offer 30-day returns with a straightforward support flow.
Do you ship internationally?
We currently ship across the United States and selected international regions. Final options appear at checkout.
How do I clean the holders?
Use a soft cloth with warm water and mild soap. Avoid abrasive tools or harsh chemicals.
Still need help?
Reach us at support@qsmiley.com and we will help within one business day.