Email support
For orders, returns, setup help, or general questions.
support@qsmiley.comContact Us
We're here to help.
Reach our Perth-based team by message, email, or phone. Typical response time: under 24 hours.
QSmiley is an Australian-based company operating under Australian Consumer Law, with our headquarters in Perth, WA.
Support available 7 days a weekTypical response: under 24 hours
Phone support
Speak with a care coordinator. Available 7 days a week.
+1 (800) Q-SMILEYHead office
QSmiley is headquartered in Perth, Western Australia. Our corporate office and design studio houses product development and operations.
Returns & warranty
Shop with confidence
- Secure payments — all transactions are processed over HTTPS via recognised payment providers (Stripe / Shopify).
- 30-day returns — hassle-free returns within 30 days of delivery.
- 12-month warranty — covered against manufacturing defects for 12 months from purchase.